Department of Computer Science, University of Waikato
Computer Science Seminar Room, G1.15
Initial investigations have been carried out to evaluate issues of the computer-human-human interaction (CHHI) commonly found in call centre scenarios. These investigations suggest some benefits in the use of auditory icons and earcons.
This presentation is similar to the one that I have given before (on the 14 November 01). However, this one is short (10 mins) and it is rehearsal for CHI. I would really appreciate some feedback on the presentation, as this conference is a big one.