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Back in 1919, William Strunk Jr. produced a short text he dubbed
the “little book.” In 1959, E. B. White, one of Strunk’s former
students, revised and published The elements of style [1].
Now in its fourth edition, having sold millions of copies, it has
become an essential tool for many writers across all kinds of
disciplines and media.
Now, in 2002, Jonathan and Lisa Price have produced a big book
aimed at Web writers. With a light, accessible style, using lots of
examples, the authors give guidelines on how to produce effective,
readable content for the Web.
While Strunk and White’s book is 92 pages long, this new book has
507 pages, organized into five parts and 19 chapters. Although much
larger, many of the practical and useful guidelines of the book,
found in Part 2, “Human Style,” are featured more concisely in the
“little book.” Take, for instance, chapter 5, “Idea #1: Shorten That
Text.” The authors use 19 pages to explain rules like “Cut any
paper-based text by 50 percent.” Strunk and White elegantly present
similar principles in just a page and a half, in a section titled,
“Omit Needless Words.”
The authors feel writing for the Web is very different from
writing for older media. Even so, much of their advice on the Web’s
seemingly unique characteristics has analogies in Strunk and White’s
book, written 30 years before the first Web page appeared. For
example, the authors advise placing hyperlinks at structurally
emphatic parts of a paragraph, often at the end; Principle 22 of
Strunk and White states: “Place the emphatic words of a sentence at
the end.” Although the authors assert that, with the Web, “concepts
that we have inherited from years of writing on paper begin to
dissolve,” the resonances of Part 2 with Elements suggest
this might be too bold a claim.
The book’s bibliography does not list Strunk and White. One
author who does feature prominently is Jakob Nielsen, Web guru and
author of Designing Web usability [2], also published by New
Riders. Much of the time, Part 2 feels like a reworking of Nielsen’s
ideas to make them (slightly) more relevant to Web writers. The
authors also draw widely on other work in the areas of
human-computer interaction, psychology, and marketing. The problem
is not that the authors hide the source of their suggestions (they
cite extensively), but that there seems to be very little added
value.
Of the other four parts of the book (“Net Spirit,” “Genres,”
“Become a Pro,” and “Backup”), the first is the only one that
provides really thought-provoking material. It attempts to identify
novel Web features that might affect how writers go about their
jobs.
Some of the points, though, need to be elaborated to become
convincing. For example, a print newspaper editor, sifting through
thousands of reader letters, might disagree with the authors’
assertion that the Web has a new, active audience, while old media
addresses a quiet, passive one.
Part 1 also flirts with explaining Web technologies and
techniques like XML and object-oriented document structuring. These
discussions are interesting, but leave the reader wanting to know
more about the practicalities: what authoring tools exist to help
users cope with the technological demands?
Part 3, “Genres,” gives some basic advice and case-study examples
for a range of writing styles, such as customer help and marketing.
Most of this section is about producing convincing content, so that
people will consume a service or buy a product. The entire book, in
fact, is pitched at writers of consumer-oriented sites. Although the
book heralds itself as “a new rhetoric for writing in the digital
age,” its tone and advice are not suited to people interested in
writing for the education, health, scientific, or other such
communities. The styles and approaches suggested may also be much
less appropriate for a non-North American audience.
Part 4, “Become a Pro,” contains credible and useful career
advice, based on the authors’ own experience, for people who want to
break into Web writing. Part 5, “Backup” contains listings of Web
sites aimed at writers and a bibliography.
One of the perceived failings of the Web is that while it has
vastly increased the amount material available to people, much of it
is poorly written and of little value. This book will definitely
help improve the situation, but a budding Web writer might be better
served by getting hold of Strunk and White’s little book and reading
Nielsen’s discussions, either for free online at www.useit.com, or
in his Web usability volume [2].
Review by: Matt
Jones |