As tiny
computers proliferate at sub-Pounds 500 prices, Matt Jones argues
that Dearing could have gone much further in urging students to
break free, physically and financially, from what is on offer in the
college computer room
It's a high point of any open-day visit. Potential students are
shown row upon row of personal computers. Admissions tutors boast of
the purpose-built labs full of highly specified machines all around
campus.
But to IT planners and budget holders those multimedia monitors
should be as ominous as tombstones. Without a radical change in the
way students are provided with IT resources, institutions may find
it hard to compete in the dynamic new learning market and students
will be poorly served.
Higher education institutions spend a large proportion of their
IT budgets on installing, running and maintaining computer
workspaces. Hardware, software, lighting, heating, security and
support costs lead to a heavy financial burden. Every few years
there is the pressure to update.
Dearing signals two important changes in the HE environment:
increased financial responsibility for students and a greater degree
of control over their learning. IT provision may be one of the first
areas where we see this new ethos worked out in a direct and
beneficial way.
The kind of thing Dearing envisages can already be seen at the
University of Florida. The university handbook makes its position
clear: "While the university offers limited access to computers
through its computer labs, most students will be expected to
purchase or lease a computer that is capable of dial-up or network
connectivity." No computer, no enrolment.
Institutions cannot afford to supply even the current demand for
IT access in physical terms. Students are complaining about
overcrowded labs and the lack of 24-hour opening. There isn't enough
money or space for the increasing numbers of students.
The Florida policy also recognises two breeds of learner that are
becoming increasingly important: lifelong and distance students.
Rooms full of PCs are of little or no use to these students.
Can students really afford to supply their own computer? For
many, the answer is yes. Students do buy desktop and laptop machines
and institutions have been experiencing increased demand for dial-in
access. Soon, computers will be cheaper than the hi-fi systems that
fill study bedrooms.
New handheld machines seem ideal. Small and light, fitting neatly
into a jacket pocket, they are cheap- Pounds 500 and falling - and
the batteries last for months.
At first sight it is easy to dismiss these novel devices as part
of a passing gadget fad. But with companies such as Microsoft
investing heavily in the technology - it has launched a cut-down
version of the Windows operating system and applications for
handhelds - such an attitude is hard to sustain. Give typical
students these handhelds and they might never return to an
institution's over-specified workstations. They support most common
information tasks from word-processing to web-browsing and all in a
really portable form.
So let us assume most students will own a computer in a few
years. How should institutions redirect their IT spending to meet
the needs of all their students in an effective and competitive way?
A start would be to close computer rooms. There will always be a
need for some workstations, providing specialist facilities or
supporting students who cannot afford to buy their own machine, but
the days of the vast 50-plus seater labs must be numbered.
Instead of equipping, securing and maintaining rooms of PCs,
institutions should put a new type of infrastructure in place.
Connection points all around campus would mean students could use
their own computers wherever they wished - in seminars, at the
library, down the student union. For off-campus, anytime access,
investment in fast, reliable high capacity dial-in facilities is
also a must. Support from technical and service help desk teams is
essential.
Money previously sunk in computer rooms could also be used to
develop high value digital services. If universities fail to
deliver, others will. VirginNet, an Internet service provider, is
already experimenting with the launch of an education web channel.
Others will surely follow. In the post Dearing world of continuing
education and portable learner accounts, it's not hard to imagine
people using common-place personal IT to take courses from a range
of providers. How about a current affairs module from Time magazine
or a natural history qualification over the Discovery channel using
an Internet capable television set?
This might sound expensive but so are all those rooms on every
campus. By shifting the money into access and services, there is a
chance institutions will be able to buy into the future.
Matt Jones is a lecturer in computing science at Middlesex
University